updated 8:07 AM UTC, May 17, 2019
  • IT SUPPORT TECHNICIAN

    Key Responsibilities:

    • Provide first line and second line on-site and remote technical support for all users through a ticketing system;
    • Guide the end user through a series of actions to help resolve issues;
    • Troubleshoot hardware and software issues to ensure business continuity at all times;
    • Install and configure computer hardware, software systems and peripherals;
    • Update and maintain the company’s hardware and software inventories;
    • Set up and manage users’ accounts in the system, configuring different kind of accounts and disabling expired accounts in accordance with HR requirements.
    • Create shared folders and assign access and permissions to them on the File Server.
    • Update and maintain system documentation and IT procedures;
    • Be available on-call for technical issues that occur outside of office hours;
    • Assist in training staff on technical processes and procedures;
    • Prioritizing and executing open cases.

    Qualifications, Experience and Requirements:

    • 2 years experience in an IT support environment;
    • Diploma in IT;
    • Microsoft Certified Professional;
    • CCNA certification;
    • Sound knowledge of networking concepts;
    • Experience with Microsoft Office suite;
    • Ability to communicate with IT users and all levels of business;
    • Proficiency in English language;
    • Positive attitude and energetic style.

     


    BARTENDER

    Key Responsibilities

    • Ensure the bar and seating area looks neat and clean and fully functional at all times
    • Interact with customers, take orders and serve snacks and drinks in a polite, welcoming, speedy, efficient and accurate manner
    • Up-selling of products and offers. Promote upcoming offers and promotions.
    • Be able to prepare hot and cold drinks and cocktails following the brand standards
    • Prepare non-alcoholic and alcoholic drinks for guests in a timely manner
    • Assess customers’ needs and preferences and makes recommendations
    • Provide excellent service to clients at all time
    • Good cash handling
    • Check customers’ identification and confirm it meets legal drinking age when necessary
    • Be focused and maintain an excellent guest experience
    • Assist with deliveries of stock if required
    • Assist with restocking and replenishing of bar inventory of supplies if required
    • Comply with all food and beverage regulations
    • Answering phone calls for customers’ enquiries.

     Requirements

    • Have experience working in a similar position;
    • Fluent in English;
    • Willing to work both morning and evening shifts and at weekends;
    • Able to work both in a team and independently especially when under pressure;
    • Customer focused.

    TEAM SUPPORT ASSISTANT

    Key Responsibilities

    • Show commitment to help and serve clients and ensure that place is clean and welcoming;
    • To ensure that clients are using equipment in a safe and correct manner;
    • Ensure general cleanliness of Centre is at a satisfactory standard at all times;
    • To hand out shoes and receive these and store them properly after use (when helping control);
    • Setting up tables for parties and serving food, drinks and cakes during parties as required;
    • Help the bartender at the bar.

     


    Cinema Attendant

    Key Responsibilities:

    • Guiding patrons to the cinema and showing them to their seats;
    • Keeping cinemas and foyers clean;
    • Checking any faults regarding movie sound and picture;
    • Delivering excellent customer service at all times;
    • Maintaining a pleasant environment to watch the film.

    The chosen candidates will need to be motivated and be able to communicate fluently in English.

    If you are interested in any of the above vacancies, please send your CV and covering letter to This email address is being protected from spambots. You need JavaScript enabled to view it.. Please put the title of the vacancy in the subject of the email.

     

     

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