The Role

Eden Leisure Group is looking for a Customer Service Assistant to work with the team at the
Eden Superbowl. The Eden SuperBowl forms part of Eden Leisure Group which is Malta’s leading entertainment and leisure company.

Responsibilities

• Greeting customers and directing customers to where they need to go;
• Answering customer questions courteously and accurately or quickly direct them to the appropriate resource;
• Dealing with customer complaints and issues;
• Frequently monitor patrons to detect disruptive behavior and misuse of alleys and equipment;
• Answering telephone calls;
• Distributing and receiving bowling shoes;
• Setting up tables for parties and serving food, drinks and cakes during parties as required;
• Helping the bartender at the bar;
• Work effectively in a team with superiors and co-workers;
• Exhibit excellent customer service skills.

Requirements

• Have a good standard of education;
• Be smart in appearance;
• Fluent in English and, ideally, also Maltese;
• Willing to work both evening shifts and at weekends;

What You Will Get

• The opportunity to work with a fun team which is always at the top of its game and striving to be more innovative than they were before.
• The opportunity to work with a stable company who puts its employees at the centre of its decisions.
• The following employee benefits:
  • Exposure to various Training & Development courses
  • Free bowling games
  • Free fresh fruit
  • 50% discount on Cynergi monthly direct debit memberships
  • 10% discount on all food & beverages at InterContinental Malta outlets
  • Subsidised parking
  • Study leave for courses related to area of work

If you are excited with what you have just read, and seeking to be part of a winning team, you
should send your CV and covering letter to [email protected].