Customer Service Assistant

The Role

Eden Leisure Group is looking for a Customer Service Assistant to work with the team at the
Eden Superbowl. The Eden SuperBowl forms part of Eden Leisure Group which is Malta’s leading entertainment and leisure company.


  • Greeting customers and directing customers to where they need to go;
  • Answering customer questions courteously and accurately or quickly direct them to the appropriate resource;
  • Dealing with customer complaints and issues;
  • Frequently monitor patrons to detect disruptive behavior and misuse of alleys and equipment;
  • Answering telephone calls;
  • Distributing and receiving bowling shoes;
  • Setting up tables for parties and serving food, drinks and cakes during parties as required;
  • Helping the bartender at the bar;
  • Work effectively in a team with superiors and co-workers;
  • Exhibit excellent customer service skills.


  • Have a good standard of education;
  • Be smart in appearance;
  • Fluent in English and, ideally, also Maltese;
  • Willing to work both evening shifts and at weekends;

What You Will Get

  • The opportunity to work with a fun team which is always at the top of its game and striving to be more innovative than they were before.
  • The opportunity to work with a stable company who puts its employees at the centre of its decisions.
  • The following employee benefits:
    • Exposure to various Training & Development courses
    • Free bowling games
    • Free fresh fruit
    • 50% discount on Cynergi monthly direct debit memberships
    • 10% discount on all food & beverages at InterContinental Malta outlets
    • Subsidised parking
    • Study leave for courses related to area of work

If you are excited with what you have just read, and seeking to be part of a winning team, you
should send your CV and covering letter to [email protected].

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