Customer Service Assistant

Eden Leisure Group is looking for a Customer Service Assistant to work with the team at the Eden Superbowl. The Eden SuperBowl forms part of Eden Leisure Group which is Malta’s leading entertainment and leisure company.

Responsibilities

  • Greeting customers and directing customers to where they need to go;
  • Answering customer questions courteously and accurately or quickly direct them to the appropriate resource;
  • Dealing with customer complaints and issues;
  • Frequently monitor patrons to detect disruptive behavior and misuse of alleys and equipment;
  • Answering telephone calls;
  • Distributing and receiving bowling shoes;
  • Setting up tables for parties and serving food, drinks and cakes during parties as required;
  • Helping the bartender at the bar;
  • Work effectively in a team with superiors and co-workers;
  • Exhibit excellent customer service skills.

Requirements

  • Have a good standard of education;
  • Be smart in appearance;
  • Fluent in English and, ideally, also Maltese;
  • Willing to work both evening shifts and at weekends;

What You Will Get

  • The opportunity to work with a fun team which is always at the top of its game and striving to be more innovative than they were before.
  • The opportunity to work with a stable company who puts its employees at the centre of its decisions.
  • The following employee benefits:
    • Exposure to various Training & Development courses
    • Free bowling games
    • Free fresh fruit
    • 50% discount on Cynergi monthly direct debit memberships
    • 10% discount on all food & beverages at InterContinental Malta outlets 
    • Free or subsidised parking
    • Study leave for courses related to area of work

If you are excited with what you have just read, and seeking to be part of a winning team, you should send your CV and covering letter to [email protected].

The duties involved: – monitor the use of the car park – ensure that the equipment is kept in good working order and report
The Eden Leisure Group is Malta’s leading entertainment and leisure company which has been providing first class services to all its clients for over
The Eden Leisure Group is Malta’s leading entertainment and leisure company which has beenproviding first class services to all its clients for over 5